Terms of Service

Effective Date: 18/10/2025
Store Name: Napns
Website: napns.com
Legal Entity: Abdulmalek Haidarah, Sole Proprietor
Contact Email: support@napns.com
Business Address: 17311 Wood St, Melvindale, Michigan 48122, United States
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)


Introduction

Welcome to napns.com. These Terms & Conditions explain the rules and responsibilities that apply when you access our website, browse products, place orders, or communicate with our support team. By using napns.com, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree, please discontinue use of the website.

These Terms follow standard e-commerce practices and applicable consumer protection laws.


Definitions

“Website” refers to napns.com and all related pages.
“We,” “Us,” or “Our” refers to Napns and its legal owner.
“You” or “Customer” refers to any visitor, user, or purchaser.
“Products” refers to fashion items and accessories sold by Napns.
“Services” refers to order processing, shipping, and customer support.


Eligibility

To use this Website or make a purchase, you must be at least 18 years old (or have permission from a legal guardian), provide accurate information, and use the Website responsibly. We reserve the right to refuse service, cancel orders, or restrict access in cases of fraud or policy violations.


Use of the Website

You agree not to:

• Violate intellectual property rights
• Upload harmful or malicious content
• Attempt to bypass Website security
• Impersonate another person
• Engage in fraudulent or abusive activity

Violations may result in restricted access or legal action.


Account Registration

If account creation is available, you must provide accurate information and keep your login credentials secure. You are responsible for all activities under your account.


Product Information & Availability

We strive to display accurate product descriptions and images. However, product colors may vary slightly due to screen settings. Product availability may change without notice.

If an item becomes unavailable after purchase, we will contact you to offer an alternative or a refund.


Pricing & Payment

All prices are listed in USD. By placing an order, you agree to provide valid payment information and authorize us to charge your selected payment method.

Accepted payment methods may include:

• Credit / Debit Cards
• PayPal
• Promotional codes or gift cards (when available)

Orders suspected of fraud may be canceled.


Order Processing & Shipping

Standard order processing time is 2–5 business days.
Some limited collections or high-demand items may require an additional 1–3 business days of handling.

Delivery times vary based on destination, carrier, and seasonal volume.
For full details, please refer to our Shipping & Delivery Policy.


Returns & Refunds

Customers may request a return within 30 days of receiving an order, subject to conditions outlined in our Return & Refund Policy.

Refunds are issued to the original payment method after inspection, typically within 14 business days.
Return shipping responsibilities are detailed in the Return Policy.


Order Changes & Cancellations

Orders may be modified or canceled within 4 hours of placement, as outlined in our Cancel / Change Order Policy. After this window, orders enter fulfillment preparation and cannot be changed or canceled.


Intellectual Property

All content on this Website, including logos, text, images, and designs, is owned or licensed by Napns. You may not copy, reproduce, or distribute content without written permission.


Third-Party Services

Our Website may contain links to third-party services. We are not responsible for their content, policies, or practices.


Promotions & Discount Codes

Promotional offers are time-limited, non-transferable, and may be modified or discontinued at any time. They cannot be exchanged for cash unless required by law.


Limitation of Liability

To the maximum extent permitted by law, Napns is not liable for indirect losses, business interruptions, data loss, or damages outside our reasonable control. Our total liability is limited to the amount paid for the related order.


Disclaimer of Warranties

All products and services are provided “as is” and “as available.” We do not guarantee uninterrupted Website access, error-free operation, or perfect product performance.


Indemnification

You agree to indemnify and hold Napns harmless from claims arising from misuse of the Website, violation of these Terms, or infringement of third-party rights.


Privacy & Data Protection

Your personal information is handled in accordance with our Privacy Policy. By using our Website, you consent to our data practices.


Termination

We may suspend or terminate access to the Website for fraud, abuse, or violation of these Terms. Any outstanding obligations remain enforceable after termination.


Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including natural disasters, supply disruptions, carrier delays, or system outages.


Governing Law

These Terms are governed by the laws of the State of Michigan, United States. Any disputes will be handled through negotiation or, if necessary, in Michigan courts.


Severability

If any part of these Terms is found unenforceable, the remaining sections remain valid.


Changes to These Terms

We may update these Terms at any time. Continued use of the Website indicates acceptance of any updated Terms.


Contact Information

Store: Napns
Address: 17311 Wood St, Melvindale, Michigan 48122, United States
Email: support@napns.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)