Terms of Service

Terms & Conditions
Business Name (LLC): NAPNS
Contact Email: support@napns.com
Business Address: 17311 Wood St, Melvindale, Michigan 48122, United States
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

Introduction
Welcome to napns.com. These Terms & Conditions explain the rules and responsibilities that apply when you use our Website, browse products, make purchases, or communicate with our support team. By accessing or using napns.com, you agree that you have read and accepted these Terms in full. If you do not agree, please stop using the Website immediately.
These Terms align with standard e-commerce practices, including Shopify policies, Google Merchant Center requirements, and applicable consumer protection laws.

Definitions
“Website” refers to napns.com and all related pages.
“We,” “Us,” or “Our” refers to NAPNS, including owners, staff, and representatives.
“You” or “Customer” refers to any user, visitor, or purchaser.
“Products” refers to apparel, accessories, and goods sold by Napns.
“Services” refers to order processing, shipping, customer support, and related functions.

Eligibility
To use our Website or make a purchase, you must be 18 or older (or have guardian consent), provide accurate information, and use the Website responsibly. We may refuse service or cancel orders in cases of fraud or policy violations.

Use of the Website
You agree not to violate intellectual property, upload harmful content, bypass security systems, impersonate others, or engage in fraudulent activity. Violations may result in access restrictions or legal action.

Account Registration
If an account is required, you must provide accurate information and keep login credentials safe. You are responsible for all actions under your account.

Product Information and Availability
We aim for accurate descriptions and images, but product colors may vary by screen. Availability may change without notice. If an item becomes unavailable after purchase, we will contact you with alternatives or a refund.

Pricing and Payment
Prices are in USD. You agree to provide valid payment information and pay necessary taxes and fees. Accepted methods include:
– PayPal
– Credit/Debit Cards
– Gift cards or promo codes (when applicable)
Orders suspected of fraud may be canceled.

Order Processing & Shipping
Standard processing: 2–3 business days
Additional handling: 3–5 business days
Delivery times vary by location and season and are not guaranteed. See our Shipping Policy for full details.

Returns & Refunds
You may request a return within 30 days of receiving your order. Return shipping may be your responsibility unless the item is defective or incorrect. Refunds are issued to the original payment method after inspection, typically within 7–10 business days.

Intellectual Property Rights
All content on the Website is owned or licensed by NAPNS. You may not copy, redistribute, or use logos or product content without permission.

Third-Party Services
We may link to third-party sites. We are not responsible for their content, policies, or performance.

Promotional Offers & Discount Codes
Offers are time-limited, non-transferable, cannot be exchanged for cash, and may be modified or discontinued at any time.

Limitation of Liability
To the fullest extent allowed by law, NAPNS is not liable for indirect damages, loss of data or revenue, or delays outside our control. Liability is limited to the amount paid for the related order.

Disclaimer of Warranties
Products and services are provided “as is.” We do not guarantee uninterrupted Website access, perfect performance, or error-free operations.

Indemnification
You agree to hold NAPNS harmless from claims arising from misuse of the Website, violation of these Terms, or infringement of third-party rights.

Privacy & Data Protection
Your information is handled under our Privacy Policy. By using our Website, you consent to our data practices.

Termination
We may suspend or terminate your access for violations, fraud, or legal obligations. Any unresolved obligations continue after termination.

Force Majeure
We are not responsible for delays caused by natural disasters, political unrest, supply chain issues, or outages beyond our control.

Governing Law & Jurisdiction
These Terms follow the laws of Michigan, USA. Disputes will be resolved through negotiation or, if necessary, in Michigan courts.

Severability
If any part of these Terms becomes unenforceable, the remaining sections remain valid.

Changes to These Terms
We may update these Terms at any time. Continued use of the Website indicates acceptance of any changes.

Contact Information
NAPNS
Email: support@napns.com
Address: 17311 Wood St, Melvindale, Michigan 48122, United States
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)