Privacy Policy

Privacy Policy

Store Name: Napns
Legal Entity: Abdulmalek Haidarah, Sole Proprietor
Business Address: 17311 Wood St, Melvindale, Michigan 48122, United States
Contact Email: support@napns.com

Napns (“we,” “us,” or “our”) respects your privacy and is committed to safeguarding your personal information. This Privacy Policy explains what data we collect, how we use it, when it may be shared, and your rights when using napns.com.

Information We Collect

We collect information directly from you and automatically when you interact with our Website.

Information you provide directly:
• Name, email, phone number, billing and shipping address
• Account details and order history
• Payment information processed securely by authorized payment providers (we do not store full card numbers)
• Customer support messages and inquiries
• Communication preferences

Information collected automatically:
• IP address, browser type, device information, operating system
• Pages visited, products viewed, and browsing activity
• Cookies and basic tracking technologies for website functionality and analytics

How We Use Your Information

We use personal information to:

• Process orders and payments
• Deliver products and shipping updates
• Manage returns and refunds
• Provide customer support
• Prevent fraud and secure transactions
• Improve website performance and user experience
• Send service-related communications
• Comply with legal obligations

Sharing of Personal Information

We may share your information only with trusted service partners such as:

• Payment processors
• Shipping carriers
• Website hosting and technical providers
• Analytics services

We do not sell personal information. Partners are required to protect your data and use it only for necessary business purposes.

Your Rights

Depending on your region, you may request:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your data
• Opt-out of marketing emails

To make a request, contact support@napns.com.

Cookies

We use cookies to support essential website functions and improve user experience. You may disable cookies in your browser settings, though some features may not work properly.

Data Security & Retention

We apply reasonable security measures to protect your personal data. Information is retained only as long as needed for business and legal purposes.

Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect data from minors.

International Data Transfers

If you access napns.com from outside the United States, your information may be processed in the United States where data protection laws may differ.

Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Website means acceptance of the updated version.

Contact Us

Store: Napns
Address: 17311 Wood St, Melvindale, Michigan 48122, United States
Email: support@napns.com